The daily update is a critical element of internal communication, keeping employees informed about key activities and developments. The practice promotes transparency and alignment, fostering a well-informed workforce that can act in real time on organisational priorities. Daily updates can take many formats, from email or app notifications to brief meetings and tools like tchop(tm). When designed with employee needs in mind, these brief communications ensure consistency, reach, and relevance.
Adding daily updates to your Action is easy. First, create one of your Action’s intents to use as a daily update subscription flow. Then, configure your system scene to trigger this intent whenever a user invokes it.
When users trigger this intent, they’ll be asked to schedule a time of day they want to receive the daily update. This schedule is based on their local time zone. If they choose to set a time, the daily update will be delivered at this same time each day.
To personalize the daily update for each user, include custom parameters when they register. These values are then referenced when your daily update is fulfilled, ensuring that each employee gets the right information for them. The instructions for doing this vary depending on whether you’re using Dialogflow or the Actions SDK for development. You can also offer a prompt for subscribing to daily updates mid-conversation or as a suggestion chip, but be sure to only offer this in contexts where it’s relevant. Otherwise, you may overwhelm users with repetitive suggestions to subscribe.
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